Have some questions?
General Questions
Q: What services does Wireguys offer?
A: Wireguys specializes in a range of electrical services, including:
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Installation and maintenance of electrical systems
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Lighting design, supply, and installation (via our division, Onix)
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Control panel installation
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Commercial, industrial, retail, construction, and residential electrical work
Q: Do you provide free quotes?
A: Yes, we offer free, no-obligation quotes. Contact us to discuss your project, and we’ll provide a detailed estimate.
Frequently Asked Questions
Project-Specific Questions
Q: Can Wireguys handle large-scale commercial or industrial projects?
A: Yes, we have the expertise and capacity to manage large-scale projects. Our team has experience in various industries, including retail, construction, and manufacturing.
Q: Do you work with control panels?
A: Yes, we specialize in the installation of control panels and work closely with manufacturers to ensure a seamless process for our clients.
Q: Does Wireguys offer custom lighting solutions?
A: Yes, through our Onix division, we provide custom lighting design, supply, and installation services for commercial and retail spaces.
Customer Support Questions
Q: What areas do you serve?
A: Wireguys serves clients across South Africa, primarily in industrial, commercial, retail, and construction sectors.
Q: How can I schedule a service?
A: You can schedule a service by calling us, emailing us, or filling out the contact form on our website.
Q: What should I do if I have an electrical emergency?
A: If you experience an electrical emergency, contact us immediately. We offer fast response times to help resolve urgent issues safely.
Technical Questions
Q: Do you provide energy-efficient solutions?
A: Yes, we offer a range of energy-efficient options, including LED lighting installations and power-saving systems.
Q: Can you help with electrical compliance and inspections?
A: Yes, Wireguys provides compliance assessments and inspections to ensure your electrical systems meet all safety and legal requirements.
Q: Do you install backup power systems?
A: Yes, we install and maintain backup power systems such as generators and UPS solutions for both residential and commercial needs.
Billing and Payment Questions
Q: What payment methods do you accept?
A: We accept EFT (Electronic Funds Transfer), credit cards, and other secure payment options. Contact us for specific details.
Q: Do you offer financing or payment plans?
A: At this time, we do not offer financing directly, but we can discuss flexible options depending on the project size and scope.
Q: Are there any hidden fees in your quotes?
A: No, we provide transparent pricing with no hidden fees. Any additional costs will be communicated upfront.
Collaborations and Partnerships
Q: Does Wireguys collaborate with other companies?
A: Yes, we work closely with manufacturers and suppliers, especially for control panels and specialized projects, to deliver comprehensive solutions.
Q: Can Wireguys assist with subcontracted electrical work?
A: Yes, we are available for subcontracting arrangements and can provide expert electrical services to complement your team.
Our Mission
Our mission is to provide top-quality, reliable electrical services that exceed client expectations, ensuring safety, efficiency, and innovation in every project
Core Values
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Integrity: We conduct our business with honesty and transparency in all dealings.
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Safety: The well-being of our clients, employees, and partners is our top priority.
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Excellence: We strive for perfection in every project, no matter the size.
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Innovation: We embrace cutting-edge technology to offer the best electrical solutions.
